Boclips incident

We're currently experiencing issues with video search

Major Resolved View vendor source →

Boclips experienced a major incident on November 11, 2024, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 01:15 PM UTC
Resolved
Nov 12, 2024, 03:08 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 11, 2024, 01:15 PM UTC

Update timeline

  1. investigating Nov 11, 2024, 01:15 PM UTC

    We are currently investigating an issue where video search is returning a 500.

  2. identified Nov 11, 2024, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2024, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2024, 03:08 PM UTC

    This incident has been resolved.