Boclips incident

Video playback issues on videos.boclips.com

Notice Resolved View vendor source →

Boclips experienced a notice incident on February 3, 2022, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2022, 10:12 AM UTC
Resolved
Feb 03, 2022, 11:29 AM UTC
Duration
1h 17m
Detected by Pingoru
Feb 03, 2022, 10:12 AM UTC

Update timeline

  1. investigating Feb 03, 2022, 10:12 AM UTC

    We are currently investigating videos failing to play on videos.boclips.com

  2. investigating Feb 03, 2022, 10:30 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 03, 2022, 10:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 03, 2022, 11:29 AM UTC

    This incident has been resolved.