Boclips incident

We're currently experiencing issues with production database

Notice Resolved View vendor source →

Boclips experienced a notice incident on June 13, 2022, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2022, 04:47 PM UTC
Resolved
Jun 13, 2022, 06:02 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 13, 2022, 04:47 PM UTC

Update timeline

  1. investigating Jun 13, 2022, 04:47 PM UTC

    We are currently investigating this issue.

  2. identified Jun 13, 2022, 05:33 PM UTC

    We identified the issue and we are actively working on a fix. The issue affects retrieval and filtering by subject. Those functions are currently not working as expected and return empty results.

  3. monitoring Jun 13, 2022, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 13, 2022, 06:02 PM UTC

    This incident has been resolved.