Boclips incident

CourseSpark homepage is not loading

Notice Resolved View vendor source →

Boclips experienced a notice incident on July 24, 2023, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 12:17 PM UTC
Resolved
Jul 24, 2023, 03:39 PM UTC
Duration
3h 21m
Detected by Pingoru
Jul 24, 2023, 12:17 PM UTC

Update timeline

  1. identified Jul 24, 2023, 12:17 PM UTC

    The coursespark homepage is failing to load. We have identified the issue and are releasing a fix now

  2. identified Jul 24, 2023, 12:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 24, 2023, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2023, 03:39 PM UTC

    This incident has been resolved.