Blusalt Outage History
Blusalt is up right nowPingoru has recorded 43 incidents for Blusalt: 12 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 15 of 744 (2%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 15 of 744 (2%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 1 | 16 of 509 (3%) |
Incidents, newest first
Critical October 8, 2026 Card Authorization Failures 15h 52m Authorizations, API, Webhooks and Notifications, Debit Card Authorizations and 1 more
Started Oct 08, 2026, 04:08 PM UTC· resolved Oct 09, 2026, 08:01 AM UTC
- investigating Oct 08, 2026, 04:08 PM UTC
We identified an issue causing card authorizations to fail and are currently investigating
- identified Oct 08, 2026, 06:45 PM UTC
We've identified an issue with one of our datacenter providers affecting some of our infrastructure
- identified Oct 08, 2026, 06:45 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 08, 2026, 06:47 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 09, 2026, 07:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2026, 08:01 AM UTC
This incident has been resolved.
Minor September 28, 2026 Intermittent API issues 5m Blusalt Wallet, Reserved Accounts, API, Card Processing and 2 more
Started Sep 28, 2026, 11:34 AM UTC· resolved Sep 28, 2026, 11:39 AM UTC
- monitoring Sep 28, 2026, 11:34 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 28, 2026, 11:34 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 28, 2026, 11:39 AM UTC
This incident has been resolved.
Minor August 17, 2026 Bank Transfer Delayed Processing 39m Reserved Accounts
Started Aug 17, 2026, 04:20 PM UTC· resolved Aug 17, 2026, 05:00 PM UTC
- investigating Aug 17, 2026, 04:20 PM UTC
We are currently investigating this issue.
- monitoring Aug 17, 2026, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 05:00 PM UTC
This incident has been resolved.
Major August 4, 2026 Card Issuing - Transaction processing downtime 14h 18m Authorizations, Webhooks and Notifications, Debit Card Authorizations, 3DSecure/Access Control Service
Started Aug 04, 2026, 06:48 AM UTC· resolved Aug 04, 2026, 09:06 PM UTC
- identified Aug 04, 2026, 06:48 AM UTC
We've identified an issue specifically affecting the following on our card issuing service: - Debit card authorizations - 3DS Authentication We'll provide an update as we work on a resolution
- identified Aug 04, 2026, 08:19 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 04, 2026, 09:46 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 04, 2026, 12:40 PM UTC
Authorization and 3DS Issues have been resolved.
- identified Aug 04, 2026, 06:54 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 04, 2026, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 09:06 PM UTC
This incident has been resolved.
Critical June 25, 2026 Card Authorization and API Issues 40m Authorizations, API
Started Jun 25, 2026, 02:38 PM UTC· resolved Jun 25, 2026, 03:18 PM UTC
- investigating Jun 25, 2026, 02:38 PM UTC
We are currently investigating this issue.
- investigating Jun 25, 2026, 03:00 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 25, 2026, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 03:18 PM UTC
This incident has been resolved.
Minor May 12, 2026 Delay in Virtual Account Processing 14h 58m Reserved Accounts, Funds Transfer Service
Started May 12, 2026, 05:20 PM UTC· resolved May 13, 2026, 08:18 AM UTC
- monitoring May 12, 2026, 05:20 PM UTC
We are monitoring an issue with NIBSS causing delays in processing bank payments.
- resolved May 13, 2026, 08:18 AM UTC
This incident has been resolved.
Major February 13, 2026 Card Issuing Downtime 8m
Started Feb 13, 2026, 06:21 PM UTC· resolved Feb 13, 2026, 06:30 PM UTC
- resolved Feb 13, 2026, 06:21 PM UTC
We experienced intermittent connectivity issues between 17:30 WAT and 18:30 WAT that might have resulted in failed or dropped transactions and API unavailability. The root cause was immediately identified and remediated.
Minor January 21, 2026 Intermittent Availability 22m Blusalt Wallet, Reserved Accounts, API, Card Processing and 3 more
Started Jan 21, 2026, 07:05 AM UTC· resolved Jan 21, 2026, 07:27 AM UTC
- monitoring Jan 21, 2026, 07:05 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 21, 2026, 07:05 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 21, 2026, 07:27 AM UTC
This incident has been resolved.
Major January 10, 2026 Card Issuing: Webhooks and notifications downtime 13h 47m Authorizations, Webhooks and Notifications
Started Jan 10, 2026, 01:25 AM UTC· resolved Jan 10, 2026, 03:13 PM UTC
- investigating Jan 10, 2026, 01:25 AM UTC
We are currently investigating an issue affecting delivery of webhooks, SMS and email notifications. Authorizations requiring authentication might also be affected
- monitoring Jan 10, 2026, 12:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 10, 2026, 03:13 PM UTC
This incident has been resolved.
Critical November 26, 2025 Card Authorisation Issues 5h 38m Authorizations
Started Nov 26, 2025, 11:17 AM UTC· resolved Nov 26, 2025, 04:56 PM UTC
- identified Nov 26, 2025, 11:17 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 26, 2025, 04:56 PM UTC
This incident has been resolved.
Critical November 24, 2025 Platform Downtime 3h 7m Blusalt Wallet, NIN Verification, Authorizations, BVN Service and 6 more
Started Nov 24, 2025, 07:43 AM UTC· resolved Nov 24, 2025, 10:50 AM UTC
- identified Nov 24, 2025, 07:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 24, 2025, 08:14 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 24, 2025, 08:32 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 24, 2025, 10:50 AM UTC
This incident has been resolved.
Minor August 21, 2025 Intermittent API Failures 38m Blusalt Wallet, NIN Verification, BVN Service, Reserved Accounts and 4 more
Started Aug 21, 2025, 02:32 PM UTC· resolved Aug 21, 2025, 03:11 PM UTC
- identified Aug 21, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2025, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2025, 03:11 PM UTC
This incident has been resolved.
Minor July 23, 2025 API Connectivity Issue 3h 10m Blusalt Wallet, NIN Verification, BVN Service, Reserved Accounts and 4 more
Started Jul 23, 2025, 02:32 PM UTC· resolved Jul 23, 2025, 05:42 PM UTC
- identified Jul 23, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2025, 02:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2025, 05:42 PM UTC
This incident has been resolved.
Major July 2, 2025 Payment Processing Issues 21m Blusalt Wallet, Reserved Accounts, Card Processing, Payment Pro and 1 more
Started Jul 02, 2025, 10:11 AM UTC· resolved Jul 02, 2025, 10:33 AM UTC
- investigating Jul 02, 2025, 10:11 AM UTC
We are currently investigating this issue.
- resolved Jul 02, 2025, 10:33 AM UTC
This incident has been resolved.
Major July 1, 2025 Intermittent Connectivity 41m Blusalt Wallet, NIN Verification, BVN Service, Reserved Accounts and 4 more
Started Jul 01, 2025, 10:03 PM UTC· resolved Jul 01, 2025, 10:44 PM UTC
- identified Jul 01, 2025, 10:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 01, 2025, 10:44 PM UTC
This incident has been resolved.
Major January 28, 2025 Intermittent Issues with Transfer API 1h 15m Payment Pro, Funds Transfer Service
Started Jan 28, 2025, 11:46 AM UTC· resolved Jan 28, 2025, 01:01 PM UTC
- monitoring Jan 28, 2025, 11:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 28, 2025, 12:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 28, 2025, 01:01 PM UTC
This incident has been resolved.
Minor November 23, 2024 Card Transaction Processing 2m
Started Nov 23, 2024, 10:30 AM UTC· resolved Nov 23, 2024, 10:32 AM UTC
- resolved Nov 23, 2024, 12:51 PM UTC
We had an issue with one of our internal processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically.
- postmortem Nov 23, 2024, 12:51 PM UTC
We had an issue with one of our internal payment processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically. 