Blusalt Outage History

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Blusalt had 17 outages in the last 2 years totaling 75h 48m of downtime, averaging 0.7 incidents per month.

There were 17 Blusalt outages since November 23, 2024 totaling 75h 48m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.blusalt.net

Critical October 8, 2026

Card Authorization Failures

Detected by Pingoru
Oct 08, 2026, 04:08 PM UTC
Resolved
Oct 09, 2026, 08:01 AM UTC
Duration
15h 52m
Affected: AuthorizationsAPIWebhooks and NotificationsDebit Card Authorizations3DSecure/Access Control Service
Timeline · 6 updates
  1. investigating Oct 08, 2026, 04:08 PM UTC

    We identified an issue causing card authorizations to fail and are currently investigating

  2. identified Oct 08, 2026, 06:45 PM UTC

    We've identified an issue with one of our datacenter providers affecting some of our infrastructure

  3. identified Oct 08, 2026, 06:45 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 08, 2026, 06:47 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 09, 2026, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 09, 2026, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026

Intermittent API issues

Detected by Pingoru
Sep 28, 2026, 11:34 AM UTC
Resolved
Sep 28, 2026, 11:39 AM UTC
Duration
5m
Affected: Blusalt WalletReserved AccountsAPICard ProcessingWebhooks and NotificationsPayment Pro
Timeline · 3 updates
  1. monitoring Sep 28, 2026, 11:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Sep 28, 2026, 11:34 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 28, 2026, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026

Bank Transfer Delayed Processing

Detected by Pingoru
Aug 17, 2026, 04:20 PM UTC
Resolved
Aug 17, 2026, 05:00 PM UTC
Duration
39m
Affected: Reserved Accounts
Timeline · 3 updates
  1. investigating Aug 17, 2026, 04:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 17, 2026, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2026

Card Issuing - Transaction processing downtime

Detected by Pingoru
Aug 04, 2026, 06:48 AM UTC
Resolved
Aug 04, 2026, 09:06 PM UTC
Duration
14h 18m
Affected: AuthorizationsWebhooks and NotificationsDebit Card Authorizations3DSecure/Access Control Service
Timeline · 7 updates
  1. identified Aug 04, 2026, 06:48 AM UTC

    We've identified an issue specifically affecting the following on our card issuing service: - Debit card authorizations - 3DS Authentication We'll provide an update as we work on a resolution

  2. identified Aug 04, 2026, 08:19 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 04, 2026, 09:46 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 04, 2026, 12:40 PM UTC

    Authorization and 3DS Issues have been resolved.

  5. identified Aug 04, 2026, 06:54 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Aug 04, 2026, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 04, 2026, 09:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 25, 2026

Card Authorization and API Issues

Detected by Pingoru
Jun 25, 2026, 02:38 PM UTC
Resolved
Jun 25, 2026, 03:18 PM UTC
Duration
40m
Affected: AuthorizationsAPI
Timeline · 4 updates
  1. investigating Jun 25, 2026, 02:38 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 25, 2026, 03:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 25, 2026, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Delay in Virtual Account Processing

Detected by Pingoru
May 12, 2026, 05:20 PM UTC
Resolved
May 13, 2026, 08:18 AM UTC
Duration
14h 58m
Affected: Reserved AccountsFunds Transfer Service
Timeline · 2 updates
  1. monitoring May 12, 2026, 05:20 PM UTC

    We are monitoring an issue with NIBSS causing delays in processing bank payments.

  2. resolved May 13, 2026, 08:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 13, 2026

Card Issuing Downtime

Detected by Pingoru
Feb 13, 2026, 06:21 PM UTC
Resolved
Feb 13, 2026, 06:30 PM UTC
Duration
8m
Timeline · 1 update
  1. resolved Feb 13, 2026, 06:21 PM UTC

    We experienced intermittent connectivity issues between 17:30 WAT and 18:30 WAT that might have resulted in failed or dropped transactions and API unavailability. The root cause was immediately identified and remediated.

Read the full incident report →

Minor January 21, 2026

Intermittent Availability

Detected by Pingoru
Jan 21, 2026, 07:05 AM UTC
Resolved
Jan 21, 2026, 07:27 AM UTC
Duration
22m
Affected: Blusalt WalletReserved AccountsAPICard ProcessingWebhooks and NotificationsPayment ProFunds Transfer Service
Timeline · 3 updates
  1. monitoring Jan 21, 2026, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jan 21, 2026, 07:05 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 21, 2026, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 10, 2026

Card Issuing: Webhooks and notifications downtime

Detected by Pingoru
Jan 10, 2026, 01:25 AM UTC
Resolved
Jan 10, 2026, 03:13 PM UTC
Duration
13h 47m
Affected: AuthorizationsWebhooks and Notifications
Timeline · 3 updates
  1. investigating Jan 10, 2026, 01:25 AM UTC

    We are currently investigating an issue affecting delivery of webhooks, SMS and email notifications. Authorizations requiring authentication might also be affected

  2. monitoring Jan 10, 2026, 12:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 26, 2025

Card Authorisation Issues

Detected by Pingoru
Nov 26, 2025, 11:17 AM UTC
Resolved
Nov 26, 2025, 04:56 PM UTC
Duration
5h 38m
Affected: Authorizations
Timeline · 2 updates
  1. identified Nov 26, 2025, 11:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 26, 2025, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 24, 2025

Platform Downtime

Detected by Pingoru
Nov 24, 2025, 07:43 AM UTC
Resolved
Nov 24, 2025, 10:50 AM UTC
Duration
3h 7m
Affected: Blusalt WalletNIN VerificationAuthorizationsBVN ServiceReserved AccountsAPIFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 4 updates
  1. identified Nov 24, 2025, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 24, 2025, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 24, 2025, 08:32 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 24, 2025, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Intermittent API Failures

Detected by Pingoru
Aug 21, 2025, 02:32 PM UTC
Resolved
Aug 21, 2025, 03:11 PM UTC
Duration
38m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 3 updates
  1. identified Aug 21, 2025, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 21, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2025, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2025

API Connectivity Issue

Detected by Pingoru
Jul 23, 2025, 02:32 PM UTC
Resolved
Jul 23, 2025, 05:42 PM UTC
Duration
3h 10m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 3 updates
  1. identified Jul 23, 2025, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 23, 2025, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2025, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 2, 2025

Payment Processing Issues

Detected by Pingoru
Jul 02, 2025, 10:11 AM UTC
Resolved
Jul 02, 2025, 10:33 AM UTC
Duration
21m
Affected: Blusalt WalletReserved AccountsCard ProcessingPayment ProFunds Transfer Service
Timeline · 2 updates
  1. investigating Jul 02, 2025, 10:11 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 02, 2025, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025

Intermittent Connectivity

Detected by Pingoru
Jul 01, 2025, 10:03 PM UTC
Resolved
Jul 01, 2025, 10:44 PM UTC
Duration
41m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 2 updates
  1. identified Jul 01, 2025, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 01, 2025, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2025

Intermittent Issues with Transfer API

Detected by Pingoru
Jan 28, 2025, 11:46 AM UTC
Resolved
Jan 28, 2025, 01:01 PM UTC
Duration
1h 15m
Affected: Payment ProFunds Transfer Service
Timeline · 3 updates
  1. monitoring Jan 28, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jan 28, 2025, 12:36 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 28, 2025, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 23, 2024

Card Transaction Processing

Detected by Pingoru
Nov 23, 2024, 10:30 AM UTC
Resolved
Nov 23, 2024, 10:32 AM UTC
Duration
2m
Timeline · 2 updates
  1. resolved Nov 23, 2024, 12:51 PM UTC

    We had an issue with one of our internal processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically.

  2. postmortem Nov 23, 2024, 12:51 PM UTC

    We had an issue with one of our internal payment processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically. ![](https://storage.blusalt.net/Screenshot%202024-11-23%20at%2012.53.22.png)

Read the full incident report →