Blusalt incident

Connectivity Issue

Critical Resolved View vendor source →

Blusalt experienced a critical incident on May 16, 2023 affecting Blusalt Wallet and NIN Verification and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 01:11 PM UTC
Resolved
May 16, 2023, 02:16 PM UTC
Duration
1h 5m
Detected by Pingoru
May 16, 2023, 01:11 PM UTC

Affected components

Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingFunds Transfer Service

Update timeline

  1. investigating May 16, 2023, 01:11 PM UTC

    We are currently investigating this issue.

  2. monitoring May 16, 2023, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2023, 02:16 PM UTC

    This incident has been resolved.