Blusalt incident

Infrastructure Connectivity Issue

Critical Resolved View vendor source →

Blusalt experienced a critical incident on May 24, 2023 affecting Blusalt Wallet and NIN Verification and 1 more component, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2023, 04:28 AM UTC
Resolved
May 24, 2023, 08:10 AM UTC
Duration
3h 41m
Detected by Pingoru
May 24, 2023, 04:28 AM UTC

Affected components

Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingFunds Transfer Service

Update timeline

  1. investigating May 24, 2023, 04:28 AM UTC

    We are currently investigating this issue.

  2. monitoring May 24, 2023, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 24, 2023, 08:10 AM UTC

    This incident has been resolved.