Blusalt incident

Production Downtime

Critical Resolved View vendor source →

Blusalt experienced a critical incident on September 11, 2023 affecting NIN Verification and BVN Service and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 10:35 AM UTC
Resolved
Sep 11, 2023, 10:59 AM UTC
Duration
23m
Detected by Pingoru
Sep 11, 2023, 10:35 AM UTC

Affected components

NIN VerificationBVN ServiceFacial Recognition Service

Update timeline

  1. identified Sep 11, 2023, 10:35 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 11, 2023, 10:35 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 11, 2023, 10:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2023, 10:59 AM UTC

    This incident has been resolved.