Blusalt incident

Server Outage

Critical Resolved View vendor source →

Blusalt experienced a critical incident on October 25, 2023 affecting Blusalt Wallet and NIN Verification and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 06:50 AM UTC
Resolved
Oct 25, 2023, 11:04 AM UTC
Duration
4h 13m
Detected by Pingoru
Oct 25, 2023, 06:50 AM UTC

Affected components

Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingFunds Transfer Service

Update timeline

  1. identified Oct 25, 2023, 06:50 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 25, 2023, 07:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2023, 11:04 AM UTC

    This incident has been resolved.