Blusalt Outage History

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Blusalt had 14 outages in the last 2 years totaling 47h 27m of downtime — averaging 0.6 incidents per month.

There were 14 Blusalt outages since July 16, 2024 totaling 47h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.blusalt.net

Minor May 12, 2026

Delay in Virtual Account Processing

Detected by Pingoru
May 12, 2026, 05:20 PM UTC
Resolved
May 13, 2026, 08:18 AM UTC
Duration
14h 58m
Affected: Reserved AccountsFunds Transfer Service
Timeline · 2 updates
  1. monitoring May 12, 2026, 05:20 PM UTC

    We are monitoring an issue with NIBSS causing delays in processing bank payments.

  2. resolved May 13, 2026, 08:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 13, 2026

Card Issuing Downtime

Detected by Pingoru
Feb 13, 2026, 06:30 PM UTC
Resolved
Feb 13, 2026, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 13, 2026, 06:21 PM UTC

    We experienced intermittent connectivity issues between 17:30 WAT and 18:30 WAT that might have resulted in failed or dropped transactions and API unavailability. The root cause was immediately identified and remediated.

Read the full incident report →

Minor January 21, 2026

Intermittent Availability

Detected by Pingoru
Jan 21, 2026, 07:05 AM UTC
Resolved
Jan 21, 2026, 07:27 AM UTC
Duration
22m
Affected: Blusalt WalletReserved AccountsAPICard ProcessingWebhooks and NotificationsPayment ProFunds Transfer Service
Timeline · 3 updates
  1. monitoring Jan 21, 2026, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jan 21, 2026, 07:05 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 21, 2026, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 10, 2026

Card Issuing: Webhooks and notifications downtime

Detected by Pingoru
Jan 10, 2026, 01:25 AM UTC
Resolved
Jan 10, 2026, 03:13 PM UTC
Duration
13h 47m
Affected: AuthorizationsWebhooks and Notifications
Timeline · 3 updates
  1. investigating Jan 10, 2026, 01:25 AM UTC

    We are currently investigating an issue affecting delivery of webhooks, SMS and email notifications. Authorizations requiring authentication might also be affected

  2. monitoring Jan 10, 2026, 12:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 26, 2025

Card Authorisation Issues

Detected by Pingoru
Nov 26, 2025, 11:17 AM UTC
Resolved
Nov 26, 2025, 04:56 PM UTC
Duration
5h 38m
Affected: Authorizations
Timeline · 2 updates
  1. identified Nov 26, 2025, 11:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 26, 2025, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 24, 2025

Platform Downtime

Detected by Pingoru
Nov 24, 2025, 07:43 AM UTC
Resolved
Nov 24, 2025, 10:50 AM UTC
Duration
3h 7m
Affected: Blusalt WalletNIN VerificationAuthorizationsBVN ServiceReserved AccountsAPIFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 4 updates
  1. identified Nov 24, 2025, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 24, 2025, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 24, 2025, 08:32 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 24, 2025, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Intermittent API Failures

Detected by Pingoru
Aug 21, 2025, 02:32 PM UTC
Resolved
Aug 21, 2025, 03:11 PM UTC
Duration
38m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 3 updates
  1. identified Aug 21, 2025, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 21, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2025, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2025

API Connectivity Issue

Detected by Pingoru
Jul 23, 2025, 02:32 PM UTC
Resolved
Jul 23, 2025, 05:42 PM UTC
Duration
3h 10m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 3 updates
  1. identified Jul 23, 2025, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 23, 2025, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2025, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 2, 2025

Payment Processing Issues

Detected by Pingoru
Jul 02, 2025, 10:11 AM UTC
Resolved
Jul 02, 2025, 10:33 AM UTC
Duration
21m
Affected: Blusalt WalletReserved AccountsCard ProcessingPayment ProFunds Transfer Service
Timeline · 2 updates
  1. investigating Jul 02, 2025, 10:11 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 02, 2025, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025

Intermittent Connectivity

Detected by Pingoru
Jul 01, 2025, 10:03 PM UTC
Resolved
Jul 01, 2025, 10:44 PM UTC
Duration
41m
Affected: Blusalt WalletNIN VerificationBVN ServiceReserved AccountsFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service
Timeline · 2 updates
  1. identified Jul 01, 2025, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 01, 2025, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2025

Intermittent Issues with Transfer API

Detected by Pingoru
Jan 28, 2025, 11:46 AM UTC
Resolved
Jan 28, 2025, 01:01 PM UTC
Duration
1h 15m
Affected: Payment ProFunds Transfer Service
Timeline · 3 updates
  1. monitoring Jan 28, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jan 28, 2025, 12:36 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 28, 2025, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 23, 2024

Card Transaction Processing

Detected by Pingoru
Nov 23, 2024, 10:30 AM UTC
Resolved
Nov 23, 2024, 10:30 AM UTC
Duration
—
Timeline · 2 updates
  1. resolved Nov 23, 2024, 12:51 PM UTC

    We had an issue with one of our internal processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically.

  2. postmortem Nov 23, 2024, 12:51 PM UTC

    We had an issue with one of our internal payment processing services that caused international card transactions to not be processed for about 2 minutes around 10:30 AM GMT. The issue was resolved automatically. ![](https://storage.blusalt.net/Screenshot%202024-11-23%20at%2012.53.22.png)

Read the full incident report →

Minor September 5, 2024

Transaction Processing Delay

Detected by Pingoru
Sep 05, 2024, 02:12 PM UTC
Resolved
Sep 05, 2024, 02:29 PM UTC
Duration
17m
Affected: Reserved AccountsCard Processing
Timeline · 4 updates
  1. investigating Sep 05, 2024, 02:12 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 05, 2024, 02:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 05, 2024, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 05, 2024, 02:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2024

Delayed Bank Transfer Processing

Detected by Pingoru
Jul 16, 2024, 02:46 PM UTC
Resolved
Jul 16, 2024, 05:54 PM UTC
Duration
3h 7m
Affected: Reserved AccountsFunds Transfer Service
Timeline · 2 updates
  1. investigating Jul 16, 2024, 02:46 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 16, 2024, 05:54 PM UTC

    This incident has been resolved.

Read the full incident report →