Blusalt incident

Intermittent Availability

Minor Resolved View vendor source →

Blusalt experienced a minor incident on November 18, 2025 affecting Blusalt Wallet and NIN Verification and 1 more component, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:02 PM UTC
Resolved
Nov 18, 2025, 03:31 PM UTC
Duration
3h 28m
Detected by Pingoru
Nov 18, 2025, 12:02 PM UTC

Affected components

Blusalt WalletNIN VerificationBVN ServiceReserved AccountsAPIFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service

Update timeline

  1. identified Nov 18, 2025, 12:02 PM UTC

    We've identified an issue with our upstream provider Cloudflare causing connectivity issues with some of our services.

  2. monitoring Nov 18, 2025, 12:26 PM UTC

    Cloudflare has indicated that the service is recovering.

  3. monitoring Nov 18, 2025, 12:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 18, 2025, 03:31 PM UTC

    This incident has been resolved.