BlueVolt incident

Platform slowness

Minor Resolved View vendor source →

BlueVolt experienced a minor incident on October 7, 2025 affecting Admin and Learner UI, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 02:58 PM UTC
Resolved
Oct 07, 2025, 04:15 PM UTC
Duration
1h 17m
Detected by Pingoru
Oct 07, 2025, 02:58 PM UTC

Affected components

AdminLearner UI

Update timeline

  1. monitoring Oct 07, 2025, 02:58 PM UTC

    We are currently investigating an issue that's causing the platform to load slower than expected for some users.

  2. resolved Oct 07, 2025, 04:15 PM UTC

    The platform is now working as expected. We've resolved the issue by temporarily disabling the AI Course Search feature. While we work on fix for that issue, Admins can use the old course search.