BlueVolt incident

Analytics Dashboards not loading

Major Resolved View vendor source →

BlueVolt experienced a major incident on December 1, 2022, lasting 7d 19h. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 12:00 AM UTC
Resolved
Dec 08, 2022, 07:28 PM UTC
Duration
7d 19h
Detected by Pingoru
Dec 01, 2022, 12:00 AM UTC

Update timeline

  1. investigating Dec 01, 2022, 12:00 AM UTC

    Admins are unable to view data or download all graphs and reports on the dashboard page. Workaround exists with CET reports. We're investigating the issue

  2. monitoring Dec 07, 2022, 07:22 PM UTC

    A fix has been implemented and the Dashboards are now working as expected. We're monitoring the fix overnight before marking as resolved

  3. resolved Dec 08, 2022, 07:28 PM UTC

    This incident is now resolved