BlueVolt incident

Automation Suite isn't loading for all users

Major Resolved View vendor source →

BlueVolt experienced a major incident on March 28, 2023, lasting 15d 12h. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 12:54 AM UTC
Resolved
Apr 12, 2023, 01:18 PM UTC
Duration
15d 12h
Detected by Pingoru
Mar 28, 2023, 12:54 AM UTC

Update timeline

  1. investigating Dec 12, 2022, 09:55 PM UTC

    The automation suite is not loading for all users. We are currently investigating the issue.

  2. identified Dec 16, 2022, 01:54 AM UTC

    We've identified the issue and are working to restore Automation Suite service but must resolve issues with our deployment process first. Timeline for resolution is April 12th.

  3. monitoring Apr 11, 2023, 05:46 AM UTC

    A fix has been implemented and the automation suite is now working as expected.

  4. resolved Apr 12, 2023, 01:18 PM UTC

    This incident has been resolved