BlueVolt incident

Share Courses feature not loading for some users

Minor Resolved View vendor source →

BlueVolt experienced a minor incident on April 6, 2023, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 08:49 PM UTC
Resolved
Apr 13, 2023, 01:56 PM UTC
Duration
6d 17h
Detected by Pingoru
Apr 06, 2023, 08:49 PM UTC

Update timeline

  1. identified Dec 12, 2022, 09:49 PM UTC

    Some admins are unable to share new courses with recipients. However, a workaround exists: My University > Catalog > Share Between Universities. We've identified a fix but are resolving issues with our deployment before we can implement. Current estimated fix is mid-April.

  2. identified Apr 11, 2023, 02:52 PM UTC

    We are implementing a fix for this issue

  3. monitoring Apr 12, 2023, 09:04 PM UTC

    A fix has been implemented and we're monitoring the results. It appears to be working as expected.

  4. resolved Apr 13, 2023, 01:56 PM UTC

    This incident has been resolved