BlueVolt incident

Email management page is not loading for some users

Minor Resolved View vendor source →

BlueVolt experienced a minor incident on May 10, 2023 affecting Notifications & scheduled reports, lasting 23h 59m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 03:17 PM UTC
Resolved
May 11, 2023, 03:16 PM UTC
Duration
23h 59m
Detected by Pingoru
May 10, 2023, 03:17 PM UTC

Affected components

Notifications & scheduled reports

Update timeline

  1. identified May 10, 2023, 03:17 PM UTC

    The email management page is currently not loading for some users. We've identified a fix and are waiting on our partner to resolve an issue on their end. ETA for resolution is end of this week.

  2. identified May 10, 2023, 03:17 PM UTC

    We are currently implementing a fix for this issue

  3. resolved May 11, 2023, 03:16 PM UTC

    The page is now loading again as expected. This incident is now resolved.