BlueVolt incident

Reporting API unavailability

Major Resolved View vendor source →

BlueVolt experienced a major incident on September 5, 2024 affecting API, lasting 17h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 08:48 PM UTC
Resolved
Sep 06, 2024, 02:30 PM UTC
Duration
17h 41m
Detected by Pingoru
Sep 05, 2024, 08:48 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 05, 2024, 08:48 PM UTC

    We're currently investigating an issue that's causing our Reporting API to be unavailable for some responses.

  2. monitoring Sep 05, 2024, 10:00 PM UTC

    A fix has been implemented and we're monitoring the API before marking as resolved

  3. resolved Sep 06, 2024, 02:30 PM UTC

    This incident is resolved and API is working as expected