Blueprint experienced a minor incident on March 25, 2024 affecting IncomeXpert, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
IncomeXpert
Update timeline
- investigating Mar 25, 2024, 04:29 PM UTC
IncomeXpert UI users may be experiencing increase page load times and degraded performance. We are investigating this issue.
- monitoring Mar 25, 2024, 08:09 PM UTC
A restart of web servers was initiated at approximately 1:30pm EST. We are monitoring the system to ensure the issue is resolved.
- resolved Mar 25, 2024, 10:58 PM UTC
Normal site performance has been restored.