Blueprint incident

Service interruption

Minor Resolved View vendor source →

Blueprint experienced a minor incident on July 17, 2024 affecting IncomeXpert and IncomeXpert PLUS and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 11:23 PM UTC
Resolved
Jul 18, 2024, 12:23 AM UTC
Duration
59m
Detected by Pingoru
Jul 17, 2024, 11:23 PM UTC

Affected components

IncomeXpertIncomeXpert PLUSIncomeXpert API

Update timeline

  1. investigating Jul 17, 2024, 11:23 PM UTC

    We have detected the PDF service and parts of IncomeXpert PLUS processing are down. Investigation is underway.

  2. resolved Jul 18, 2024, 12:23 AM UTC

    All PDF and IncomeXpert PLUS services have been restored.