BlueFox Host experienced a major incident on March 24, 2021 affecting Remote Management, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Remote Management
Update timeline
- investigating Mar 24, 2021, 09:59 PM UTC
We are currently investigating this issue.
- identified Mar 24, 2021, 10:00 PM UTC
The issue has been identified, we are waiting to see if we are currently able to resolve this issue.
- identified Mar 24, 2021, 10:02 PM UTC
We're going to restart the affected hosts to help remediate the issue
- identified Mar 24, 2021, 10:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2021, 10:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2021, 10:08 PM UTC
We are planning to scale or migrate the infrastructure affected to mitigate this issue.
- monitoring Mar 24, 2021, 10:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2021, 11:16 PM UTC
This incident has been resolved.