BlueFox Host experienced a minor incident on March 24, 2021 affecting Pterodactyl API and Billing API, lasting 20h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Pterodactyl APIBilling API
Update timeline
- investigating Mar 24, 2021, 11:26 PM UTC
We are currently investigating this issue.
- identified Mar 24, 2021, 11:27 PM UTC
We have identified the issue, we are currently unable to act.
- monitoring Mar 24, 2021, 11:34 PM UTC
We are monitoring the issue, we have scheduled maintenance which will resolve this and prevent it from happening in the future.
- resolved Mar 25, 2021, 08:13 PM UTC
This incident has been resolved.