BlueFox Host incident

Issue with automated cache clearing and emails

Minor Resolved View vendor source →

BlueFox Host experienced a minor incident on March 29, 2021, lasting 21h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2021, 12:52 PM UTC
Resolved
Mar 30, 2021, 09:55 AM UTC
Duration
21h 3m
Detected by Pingoru
Mar 29, 2021, 12:52 PM UTC

Update timeline

  1. investigating Mar 29, 2021, 12:52 PM UTC

    We are currently investigating this issue. At the moment, automated emails have ceased to function as excepted alongside automated cache tasks.

  2. identified Mar 29, 2021, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 29, 2021, 01:38 PM UTC

    We are waiting for an available engineer for minor issues

  4. resolved Mar 30, 2021, 09:55 AM UTC

    This incident has been resolved.