BlueFox Host experienced a major incident on June 6, 2021 affecting Web Service / Front-end and Dallas, US/1 (BHDA1) and 1 more component, lasting 3d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Web Service / Front-endDallas, US/1 (BHDA1)Container Hosting
Update timeline
- investigating Jun 06, 2021, 11:45 AM UTC
We are currently investigating an issue causing a lack of service control in BHDA1. This does not prevent services from operating, but removes the ability to control services.
- identified Jun 06, 2021, 11:47 AM UTC
We've determined that this issue is localised to a select amount of users, we're going to investigate this further and resolve the issue for people effected.
- resolved Jun 09, 2021, 10:34 PM UTC
This incident has been superseded by a new incident.