BlueFlame AI incident

Sporadic errors when querying files

Minor Resolved View vendor source →

BlueFlame AI experienced a minor incident on July 14, 2025 affecting BlueFlame Web Application, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 04:54 PM UTC
Resolved
Jul 14, 2025, 07:03 PM UTC
Duration
2h 9m
Detected by Pingoru
Jul 14, 2025, 04:54 PM UTC

Affected components

BlueFlame Web Application

Update timeline

  1. identified Jul 14, 2025, 04:54 PM UTC

    For a subset of users, file queries are sporadically erroring. We have identified the issue.

  2. monitoring Jul 14, 2025, 06:24 PM UTC

    Services have been restored

  3. resolved Jul 14, 2025, 07:03 PM UTC

    This incident has been resolved.