Bluefin incident

Processing issue

Major Resolved View vendor source →

Bluefin experienced a major incident on June 22, 2023 affecting PayConex, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 12:12 PM UTC
Resolved
Jun 22, 2023, 01:51 PM UTC
Duration
1h 38m
Detected by Pingoru
Jun 22, 2023, 12:12 PM UTC

Affected components

PayConex

Update timeline

  1. investigating Jun 22, 2023, 12:12 PM UTC

    We are investigating reports of an issue on the Rapid Connect platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.

  2. investigating Jun 22, 2023, 12:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 22, 2023, 12:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2023, 01:51 PM UTC

    This incident has been resolved.