Bluefin incident

Processing issue

Major Resolved View vendor source →

Bluefin experienced a major incident on June 26, 2023 affecting ShieldConex, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 07:23 AM UTC
Resolved
Jun 26, 2023, 08:27 AM UTC
Duration
1h 4m
Detected by Pingoru
Jun 26, 2023, 07:23 AM UTC

Affected components

ShieldConex

Update timeline

  1. investigating Jun 26, 2023, 07:23 AM UTC

    We are investigating reports of an issue on the ShieldConex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.

  2. monitoring Jun 26, 2023, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2023, 08:27 AM UTC

    This incident has been resolved.