Bluefin experienced a notice incident on March 24, 2024 affecting SaaSConex, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2024, 09:37 PM UTC
Mozilla published an update to their Firefox browser which has caused an interoperability issue with SaaSConex. Google Chrome and Microsoft Edge browsers will work as replacements in the interim. Bluefin is investigating the Firefox changes for resolution.
- investigating Mar 25, 2024, 01:03 AM UTC
Our team of engineers continue to investigate this issue. Our next update will be in 30 minutes. We apologize for the inconvenience and we thank you for your patience.
- investigating Mar 25, 2024, 03:39 AM UTC
Our team of engineers continue to investigate this issue. We will update you soon on this matter. Apologies for the inconvenience, and we thank you for your patience.
- identified Mar 25, 2024, 06:09 AM UTC
Our team of engineers have identified the issue and are working on a resolution. Please bear with us while we provide you with an update soon. We apologize for the inconvenience, and we thank you for your patience.
- identified Mar 25, 2024, 11:14 AM UTC
Our team of engineers have identified the issue and are working on a resolution. We apologize for the inconvenience and we thank you for your patience.
- resolved Mar 25, 2024, 09:58 PM UTC
Issue has been resolved.