Bluefin incident

Processing issue

Minor Resolved View vendor source →

Bluefin experienced a minor incident on October 8, 2024 affecting PayConex, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 07:35 PM UTC
Resolved
Oct 08, 2024, 08:28 PM UTC
Duration
53m
Detected by Pingoru
Oct 08, 2024, 07:35 PM UTC

Affected components

PayConex

Update timeline

  1. investigating Oct 08, 2024, 07:35 PM UTC

    We are investigating reports of an issue on the Paymentech platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.

  2. resolved Oct 08, 2024, 08:28 PM UTC

    Service has been fully restored. Thank you for your patience.