Bluefin incident

Elavon funding delay

Notice Resolved View vendor source →

Bluefin experienced a notice incident on July 6, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 06:07 PM UTC
Resolved
Jul 07, 2023, 06:21 PM UTC
Duration
1d
Detected by Pingoru
Jul 06, 2023, 06:07 PM UTC

Update timeline

  1. investigating Jul 06, 2023, 06:07 PM UTC

    We have just been notified of an Elavon funding delay for funds on 7/5. Issue resolved at 9:15am on 7/6. Merchants will receive funding from 7/5 and 7/6 on 7/7 (2 batches).

  2. monitoring Jul 06, 2023, 07:07 PM UTC

    Our team of engineers have implemented a fix and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.

  3. resolved Jul 07, 2023, 06:21 PM UTC

    Service has been fully restored. Thank you for your patience.