Bluefin experienced a major incident on July 8, 2024 affecting Bluefin Gateway, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Bluefin Gateway
Update timeline
- identified Jul 08, 2024, 05:36 PM UTC
Bluefin is aware of an issue with merchants processing on EZIC. EZIC is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time
- identified Jul 08, 2024, 08:46 PM UTC
We are continuing to work with Ezic on a fix for this issue.
- monitoring Jul 08, 2024, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2024, 11:19 PM UTC
This incident has been resolved.