Bluefin experienced a minor incident on April 2, 2025 affecting PayConex, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
PayConex
Update timeline
- investigating Apr 02, 2025, 08:05 PM UTC
We are aware of a third party service provide experiencing issues affecting customers on the west coast. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- monitoring Apr 02, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2025, 09:00 PM UTC
This incident has been resolved.