Bluefin incident

Service Interruption

Critical Resolved View vendor source →

Bluefin experienced a critical incident on June 22, 2025 affecting PayConex and ShieldConex and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2025, 04:43 AM UTC
Resolved
Jun 22, 2025, 06:11 AM UTC
Duration
1h 27m
Detected by Pingoru
Jun 22, 2025, 04:43 AM UTC

Affected components

PayConexShieldConexDecryptx

Update timeline

  1. investigating Jun 22, 2025, 04:43 AM UTC

    We have detected a service interruption for Uptrends in Atlanta. Our team of engineers is currently working to restore service as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.

  2. monitoring Jun 22, 2025, 04:57 AM UTC

    A fix has been implemented and we are monitoring the issue

  3. resolved Jun 22, 2025, 06:11 AM UTC

    This incident has been resolved.