BlueDolphin incident

Reporting Service Affected

Notice Resolved View vendor source →

BlueDolphin experienced a notice incident on April 11, 2025 affecting BlueDolphin FrontEnd Services, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 08:54 AM UTC
Resolved
Apr 11, 2025, 09:11 AM UTC
Duration
17m
Detected by Pingoru
Apr 11, 2025, 08:54 AM UTC

Affected components

BlueDolphin FrontEnd Services

Update timeline

  1. monitoring Apr 11, 2025, 08:54 AM UTC

    Reporting service went down during routine operations of exporting report. We were working resolving an issue related to reporting which led to high Memory and CPU usage causing Reporting service to crash. Reporting service is up and currently running. We are monitoring.

  2. resolved Apr 11, 2025, 09:11 AM UTC

    Issue has been resolved.