Outage on US-17
Timeline · 1 update
- resolved Aug 04, 2026, 06:18 PM UTC
We are seeing an issue on the US-17. We are investigating the problem.
BlueConic had 36 outages in the last 2 years totaling 21h 24m of downtime — averaging 1.5 incidents per month.
There were 36 BlueConic outages since November 6, 2024 totaling 21h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are seeing an issue on the US-17. We are investigating the problem.
We are seeing an outage on the US-2. We are investigating the problem.
We are actively monitoring to ensure the issue is resolved.
This incident has been resolved.
We see increased error rates for our Cluster EU 2. We are investigating the cause.
We have deployed a fix for the issue affection Cluster EU 2.
Apr 3, 16:04 CEST Completed - The maintenance work was completed, and the ADM instances are now running the latest BlueConic release. Apr 3, 10:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:53 CET Scheduled - We will be upgrading our ADM instances to the latest BlueConic release. This update will be rolled out overnight from April 2 to April 3 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 2, 04:46 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 2, 01:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:50 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-3 to the latest BlueConic release. This update will be rolled out overnight from April 1 to April 2 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 2, 04:20 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 2, 01:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:49 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-1 to the latest BlueConic release. This update will be rolled out overnight from April 1 to April 2 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 2, 04:20 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 2, 01:01 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:50 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-2 to the latest BlueConic release. This update will be rolled out overnight from April 1 to April 2 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 2, 04:19 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 2, 01:01 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:52 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-10 to the latest BlueConic release. This update will be rolled out overnight from April 1 to April 2 starting at 01:00 AM (CEST). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 1, 11:40 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 1, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:47 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-3 to the latest BlueConic release. This update will be rolled out overnight from March 31 to April 1 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 1, 11:40 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Apr 1, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:48 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-4 to the latest BlueConic release. This update will be rolled out overnight from March 31 to April 1 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Apr 1, 00:00 CEST Resolved - This incident has been resolved. Mar 31, 23:00 CEST Monitoring - A fix has been implemented and we are monitoring the results. Mar 31, 17:00 CEST Identified - The issue has been identified and a fix is being implemented. Mar 31, 14:31 CEST Investigating - We are investigating an issue in our services.
Mar 31, 11:47 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 31, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:46 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-1 to the latest BlueConic release. This update will be rolled out overnight from March 30 to March 31 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 31, 11:47 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 31, 09:01 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:46 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-2 to the latest BlueConic release. This update will be rolled out overnight from March 30 to March 31 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 31, 10:27 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 31, 09:01 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:47 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-14 to the latest BlueConic release. This update will be rolled out overnight from March 30 to March 31 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 30, 11:39 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 30, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:44 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-5 to the latest BlueConic release. This update will be rolled out overnight from March 29 to March 30 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 30, 11:30 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 30, 09:01 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:45 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-10 to the latest BlueConic release. This update will be rolled out overnight from March 29 to March 30 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 30, 11:30 CEST Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 30, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 10:45 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-8 to the latest BlueConic release. This update will be rolled out overnight from March 29 to March 30 starting at 03:00 AM (ET) / 00:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 26, 03:04 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 26, 01:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:58 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-7 to the latest BlueConic release. This update will be rolled out overnight from March 25 to March 26 starting at 01:00 AM (CET). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 26, 03:04 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 26, 01:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:59 CET Scheduled - c-based on-demand cluster apac-1 to the latest BlueConic release. This update will be rolled out overnight from March 25 to March 26 at 01:00 CET. This translates to early morning for most Asia-Pacific users. The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 26, 03:04 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 26, 01:01 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:57 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-6 to the latest BlueConic release. This update will be rolled out overnight from March 25 to March 26 starting at 01:00 AM (CET). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 26, 03:04 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 26, 01:01 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:59 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-9 to the latest BlueConic release. This update will be rolled out overnight from March 25 to March 26 starting at 01:00 AM (CET). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 26, 03:04 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 26, 01:02 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:58 CET Scheduled - We will be upgrading our Europe-based on-demand cluster eu-8 to the latest BlueConic release. This update will be rolled out overnight from March 25 to March 26 starting at 01:00 AM (CET). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 25, 11:18 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 25, 09:01 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:57 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-17 to the latest BlueConic release. This update will be rolled out overnight from March 24 to March 25 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Mar 25, 10:48 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 25, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:56 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-16 to the latest BlueConic release. This update will be rolled out overnight from March 24 to March 25 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.