BlueConic experienced a major incident on November 21, 2025 affecting Cluster EU 1, lasting 24d. The incident has been resolved; the full update timeline is below.
Affected components
Cluster EU 1
Update timeline
- investigating Nov 21, 2025, 12:28 PM UTC
We have an service disruption on our EU-1 cluster. We are investigating.
- monitoring Nov 21, 2025, 03:37 PM UTC
We have a fix in place and continue to closely monitor this cluster.
- resolved Dec 15, 2025, 01:26 PM UTC
We haven't see new occurrences of the issue in the last period. Closing issue.