BlueConic experienced a minor incident on March 13, 2020 affecting Cluster US 1, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Cluster US 1
Update timeline
- investigating Mar 13, 2020, 06:23 PM UTC
We are seeing a degraded performance on the US-1. We are investigating the problem.
- monitoring Mar 14, 2020, 12:22 PM UTC
After making several performance enhancing changes, both in hardware and software, the cluster can now handle the increased load caused by external factors a lot better. We will continue to monitor the cluster and evaluate if additional changes are necessary.
- resolved Mar 14, 2020, 09:29 PM UTC
The incident is resolved. We are no longer seeing a degraded performance on US-1