BlueConic experienced a major incident on March 16, 2020 affecting Cluster US 3, lasting 12h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster US 3
Update timeline
- investigating Mar 16, 2020, 07:20 PM UTC
We are seeing a degraded performance on US-3. We are investigating the problem
- monitoring Mar 16, 2020, 11:17 PM UTC
We have deployed a fix for the degraded performance on US-3 and actively monitoring to ensure the issue is resolved.
- resolved Mar 17, 2020, 07:42 AM UTC
The incident is resolved. We are no longer seeing a degraded performance on US-3