BlueConic incident

Outage on US-2

Critical Resolved View vendor source →

BlueConic experienced a critical incident on May 21, 2020 affecting Cluster US 2, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2020, 04:44 AM UTC
Resolved
May 21, 2020, 06:16 AM UTC
Duration
1h 31m
Detected by Pingoru
May 21, 2020, 04:44 AM UTC

Affected components

Cluster US 2

Update timeline

  1. investigating May 21, 2020, 04:44 AM UTC

    We are seeing a major outage on the US-2. We are investigating the problem.

  2. monitoring May 21, 2020, 05:55 AM UTC

    We have deployed a fix for the outage on US-2 and actively monitoring to ensure the issue is resolved

  3. resolved May 21, 2020, 06:16 AM UTC

    The incident is resolved.