BlueConic incident

Outage on EU-1

Critical Resolved View vendor source →

BlueConic experienced a critical incident on July 2, 2020 affecting Cluster EU 1, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2020, 12:34 PM UTC
Resolved
Jul 02, 2020, 01:24 PM UTC
Duration
49m
Detected by Pingoru
Jul 02, 2020, 12:34 PM UTC

Affected components

Cluster EU 1

Update timeline

  1. investigating Jul 02, 2020, 12:34 PM UTC

    We are seeing a major outage on the EU-1. We are investigating the problem.

  2. identified Jul 02, 2020, 01:00 PM UTC

    We have mitigated some of issues causing the outage on EU-1, performance may however still be degraded.

  3. resolved Jul 02, 2020, 01:24 PM UTC

    The incident is resolved