BlueConic incident

Degraded performance on US-1

Minor Resolved View vendor source →

BlueConic experienced a minor incident on July 29, 2021 affecting Cluster US 1, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2021, 09:53 AM UTC
Resolved
Jul 31, 2021, 08:09 AM UTC
Duration
1d 22h
Detected by Pingoru
Jul 29, 2021, 09:53 AM UTC

Affected components

Cluster US 1

Update timeline

  1. investigating Jul 29, 2021, 09:53 AM UTC

    We are seeing degraded performance on the US-1. We are investigating the problem.

  2. monitoring Jul 30, 2021, 09:23 AM UTC

    We have identified the root cause of the issue causing the degraded performance and we are actively monitoring it to ensure the issue is resolved.

  3. resolved Jul 31, 2021, 08:09 AM UTC

    The incident is resolved. We are no longer seeing degraded performance on Cluster US-1