BlueConic experienced a minor incident on May 16, 2022 affecting Cluster US 1, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster US 1
Update timeline
- investigating May 16, 2022, 04:15 PM UTC
We are seeing degraded performance on the US-1 cluster. We are investigating the problem.
- identified May 16, 2022, 05:00 PM UTC
We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.
- monitoring May 16, 2022, 05:58 PM UTC
We have deployed a fix for the degraded performance on US-1 and we are actively monitoring it to ensure the issue is resolved.
- resolved May 16, 2022, 09:06 PM UTC
This incident has been resolved.