BlueConic incident

Degraded performance on cluster EU-2

Minor Resolved View vendor source →

BlueConic experienced a minor incident on May 26, 2023 affecting Cluster EU 2, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2023, 09:14 AM UTC
Resolved
May 26, 2023, 12:11 PM UTC
Duration
2h 56m
Detected by Pingoru
May 26, 2023, 09:14 AM UTC

Affected components

Cluster EU 2

Update timeline

  1. investigating May 26, 2023, 09:14 AM UTC

    We are seeing degraded performance on the cluster EU-2. We are investigating the problem.

  2. identified May 26, 2023, 09:44 AM UTC

    We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.

  3. monitoring May 26, 2023, 11:39 AM UTC

    We have deployed a fix for the degraded performance on cluster eu-2 and we are actively monitoring it to ensure the issue is resolved.

  4. resolved May 26, 2023, 12:11 PM UTC

    The incident is resolved. We are no longer seeing degraded performance on cluster eu-2