BlueConic incident

Outage on EU-5

Critical Resolved View vendor source →

BlueConic experienced a critical incident on July 6, 2023, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 03:29 AM UTC
Resolved
Jul 06, 2023, 09:27 AM UTC
Duration
5h 58m
Detected by Pingoru
Jul 06, 2023, 03:29 AM UTC

Update timeline

  1. investigating Jul 06, 2023, 03:29 AM UTC

    We are seeing a major outage on the EU-5. We are investigating the problem.

  2. identified Jul 06, 2023, 03:55 AM UTC

    We have identified the root cause of the issue causing the outage are currently working on implementing a fix.

  3. monitoring Jul 06, 2023, 04:29 AM UTC

    We have deployed a fix for the outage on EU-5 and we are actively monitoring to ensure the issue is resolved.

  4. resolved Jul 06, 2023, 09:27 AM UTC

    This incident has been resolved.