BlueConic experienced a critical incident on March 21, 2024 affecting Cluster US 1, lasting 7h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster US 1
Update timeline
- investigating Mar 21, 2024, 11:54 PM UTC
We are seeing a major outage on the US-1. We are investigating the problem.
- identified Mar 22, 2024, 12:54 AM UTC
We have identified the root cause of the issue and are currently working on implementing a fix.
- monitoring Mar 22, 2024, 02:39 AM UTC
We have deployed a fix for the outage on US-1 and we are actively monitoring to ensure the issue is resolved.
- resolved Mar 22, 2024, 07:53 AM UTC
The incident is resolved.