BlueConic incident

Degraded performance on US-3

Minor Resolved View vendor source →

BlueConic experienced a minor incident on March 26, 2024 affecting Cluster US 3, lasting 8h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 04:39 AM UTC
Resolved
Mar 26, 2024, 01:32 PM UTC
Duration
8h 52m
Detected by Pingoru
Mar 26, 2024, 04:39 AM UTC

Affected components

Cluster US 3

Update timeline

  1. investigating Mar 26, 2024, 04:39 AM UTC

    We are seeing degraded performance on the US-3. We are investigating the problem.

  2. identified Mar 26, 2024, 05:39 AM UTC

    We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.

  3. monitoring Mar 26, 2024, 06:40 AM UTC

    We have deployed a fix for the degraded performance on US3 and we are actively monitoring it to ensure the issue is resolved.

  4. resolved Mar 26, 2024, 01:32 PM UTC

    The incident is resolved. We are no longer seeing degraded performance on US-3.