BlueConic experienced a minor incident on December 4, 2019 affecting Cluster EU 2, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster EU 2
Update timeline
- investigating Dec 04, 2019, 11:32 PM UTC
We are seeing a degraded performance on the EU-2. We are investigating the problem.
- identified Dec 04, 2019, 11:59 PM UTC
We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix
- monitoring Dec 05, 2019, 12:44 AM UTC
We have deployed a fix for the degraded performance on EU-2 and actively monitoring to ensure the issue is resolved
- resolved Dec 05, 2019, 12:55 AM UTC
The incident is resolved. We are no longer seeing a degraded performance on EU-2