BlueConic experienced a minor incident on November 6, 2024 affecting Cluster US 2, lasting 18h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster US 2
Update timeline
- investigating Nov 06, 2024, 10:26 AM UTC
The performance of your environment is degraded. We are investigating the cause and do our utmost to restore performance as soon as possible.
- identified Nov 06, 2024, 10:28 AM UTC
We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.
- monitoring Nov 06, 2024, 02:18 PM UTC
We have deployed a fix for the degraded performance on US-2 and we are actively monitoring it to ensure the issue has been resolved.
- resolved Nov 06, 2024, 06:06 PM UTC
The incident has been resolved. We are no longer seeing degraded performance on US-2.