BlueConic experienced a major incident on April 1, 2025 affecting Cluster EU 1 and Cluster EU 2, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster EU 1Cluster EU 2
Update timeline
- identified Apr 01, 2025, 05:21 PM UTC
We are currently investigating an incident affecting a small number of tenants on cluster-eu-1 and cluster-eu-2. We are working hard on restoring the BlueConic service for the tenants in question.
- resolved Apr 01, 2025, 05:53 PM UTC
We have resolved the issue affecting some tenants on cluster-eu-1 and cluster-eu-2.