BlueConic incident

Degraded performance on EU-2

Minor Resolved View vendor source →

BlueConic experienced a minor incident on April 17, 2025 affecting Cluster EU 2, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 05:55 AM UTC
Resolved
Apr 17, 2025, 10:05 AM UTC
Duration
4h 9m
Detected by Pingoru
Apr 17, 2025, 05:55 AM UTC

Affected components

Cluster EU 2

Update timeline

  1. investigating Apr 17, 2025, 05:55 AM UTC

    We are seeing degraded performance on EU-2. We are investigating the problem.

  2. monitoring Apr 17, 2025, 07:24 AM UTC

    We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.

  3. resolved Apr 17, 2025, 10:05 AM UTC

    The incident is resolved. We are no longer seeing degraded performance on EU-2